Refund and Exchanges

Web Purchases: Return or exchange within 14 days of order ship date. Goods must be in unworn, perfect condition and the “Returns and Exchanges” form must be filled out. Sale items can be returned for store credit only. Items purchased with a coupon/credit code deems the item a sale item. Store credit is valid for 1 year from date of issue. 

Please ship returns and exchanges via USPS, UPS or Fedex to:

Keep Company 523 N. Fairfax Ave. Los Angeles, CA 90036

We do our best to process your returns and exchanges as quickly as possible. In some instances, it takes longer than others, but in most cases you should see your refund by your next billing cycle. Shipping refund is not included.

If you are exchanging an item, you will incur an additional shipping charge. Please include your credit card information on the “Returns and Exchanges” form included in your original shipment.

Store Purchases: All store purchases are exchange only. Store Credit is valid for 1 year from date of issue. We're sorry, but we don't accept returns for purchases at the store.